Cotton Emporium® Sweater, Cardigan, Dress (“Cotton Emporium,” “we,” “us,” and “our“) operates the website located at cottonemporium.shop (the “Site“). We take the privacy of our users seriously and have created this privacy policy (“Privacy Policy” or “Policy”) to explain what information we collect, how we use it and your choices regarding your personal information.
Information We Collect
We collect personal information from you when you voluntarily provide such information, such as when you contact us with inquiries, register for emails, purchase products or services from the Site, use certain interactive features of the Site, participate in promotions, or complete surveys. The types of personal information we may collect includes names, email addresses, postal addresses, credit card information, and other contact or identifying information you choose to provide. You may choose not to provide certain information, but that may limit your ability to use certain features of the Site or purchase products or services from us.
We also collect information automatically as you navigate the Site. This information includes usage details, IP addresses and information collected through cookies, web beacons and other tracking technologies. This information allows us to customize your experience on the Site and provide you with content tailored to your interests. The information we collect automatically is statistical information and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties.
Information from Other Sources. We may supplement the personal information we collect directly from you with other information from third parties or other sources, including partners, affiliates, demographic information and publicly available information, to enhance our ability to serve you, to tailor our content, offerings and advertising to you and to perform analytics.
How We Use Information
We use the personal information we collect from and about you for a variety of business purposes, including:
- To respond to your inquiries and contact you regarding your requests.
- To provide you with information or services you have requested.
- To market our products or services to you, which may include email communications, social media advertising, postal mailings or other means.
- To process and complete transactions, including payment processing.
- To administer contests and promotions.
- To improve the content and general administration of the Site.
- To fulfill our legal or regulatory obligations.
- For recruitment purposes if you have applied for employment with us.
- For internal purposes such as auditing, data analysis and research to improve our products, services and customer communications.
- To obtain analytics about how visitors interact with our Site to improve our products, services and Site experience.
Disclosure of Information
We may share your personal information with third parties in the following circumstances:
- Affiliates and Business Partners. We may share your personal information with our corporate affiliates and business partners to jointly offer products or services to you, or share your information with business partners to market or advertise to you.
- Service Providers. We may share your personal information with third party service providers that perform services for us, such as payment processing, order fulfillment, shipping, marketing, analytics, customer service, manufacturing, distribution or data hosting. These third parties may have access to or process your personal information for the purpose of providing these services for us.
- Promotional Partners. We may share your personal information with third party business partners that provide products, services or discounts that may be of interest to you. If you no longer wish to receive these mailings, please follow the unsubscribe instructions provided in the mailing.
- Legal Requirements and Business Transfers. We may disclose personal information if required to do so by law, regulation or legal process, such as in response to a subpoena or court order or to comply with government reporting obligations. We also reserve the right to disclose personal information to investigate, prevent or take action against illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person or violations of our Terms of Use or this Privacy Policy. In addition, we may transfer personal information about you to an affiliate, successor entity or third party that purchases Cotton Emporium or assets related to the Site.
- With Your Consent. We may share personal information for other purposes with your consent.
Your Choices and Rights
You may opt out of receiving our marketing emails by following the unsubscribe instructions included in each message or adjusting your communication preferences in your account settings. Note that you cannot opt out of certain administrative communications regarding your account or transactions.
Many web browsers provide options to allow you to stop accepting new cookies or disable cookies altogether. Please note that if you decline cookies or other online tracking technologies, some areas of our Site or online services may not work as intended.
You also have the right to request access to the personal information we hold about you and ask that your personal information is corrected, updated, or deleted. To submit these requests, please contact our Customer Service team using the contact information provided below. Please note we may retain certain information about you as required by law or for legitimate business purposes.
Data Retention
We store the personal information we collect as described in this Privacy Policy for as long as you use our Site or as necessary to fulfill the purpose(s) for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting or reporting requirements and managing our business.
To determine the appropriate retention period for personal information, we consider the amount, nature and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
In some circumstances we may anonymize your personal information so that it can no longer be associated with you. We reserve the right to retain and use such anonymous and de-identified data for any legitimate business purpose without further notice to you or liability.
Children’s Privacy
Our Site is intended for adult users age 18 and over. We do not knowingly collect or solicit personal information from children under age 18 through this Site. If we learn we have collected personal information from a child under age 18, we will delete that information as quickly as possible. If you believe we have collected information from a child under 18, please contact us at the email or mailing address below.
Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time. The most current version will govern our use of your information and will always be available at cottonemporium.shop/privacy. If we make material changes to this Privacy Policy, we may notify you by email or by posting a notice on our Site prior to the changes taking effect. By accessing the Site or utilizing our services after the effective date, you consent and agree to the updated Privacy Policy.
California Privacy Rights
Under California’s “Shine the Light” law, California residents may opt out of our disclosure of personal information to third parties for their direct marketing purposes. If you do not want us to share your information with other companies for their marketing purposes, please contact us by any of the ways described at the end of this Privacy Policy with the subject line “California Privacy Opt-Out.”
California Consumer Privacy Act (CCPA) gives California residents the following rights with respect to their personal information:
- Right to Know and Access. You have the right to request that Cotton Emporium disclose what personal information it collects, uses, discloses and sells. You can exercise this right by contacting us as described below.
- Right to Delete. You have the right to request that Cotton Emporium delete any personal information we have collected from you, subject to certain exceptions. Our response will indicate whether we intend to comply with your request or an exception applies.
- Right to Opt-Out of Sale. Cotton Emporium does not sell your personal information.
- Right to Non-Discrimination. The CCPA prohibits discrimination against California consumers who exercise any of their rights under the law, subject to certain limitations.
How to Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, you may contact us at:
Cotton Emporium Customer Service
123 Cotton Lane
Anywhere, USA 12345
Email: [email protected]
Phone: 1-800-123-4567
Effective Date: January 1, 2023